Gullo Toyota...Driven To Be The Best
"Success is a steady process. It's earned by working hard to meet goals, establishing honesty as the best policy and holding true to the golden rule. It's being willing to go that extra mile," said Tony Gullo Sr., president and owner of Gullo Toyota of Conroe (Texas), when explaining why his 25 years as a Toyota dealer have been so fruitful. "Today's consumers expect to receive excellent customer service and to be completely satisfied by their purchase - and they have every right to expect that."
After 40 years in the automotive industry, Gullo believes customer service is where he's seen the biggest changes and improvements. "Customer satisfaction is the name of the game these days, and we work hard to keep our patrons pleased," he added.
Gullo Toyota is a family-owned and operated dealership in which Tony Gullo, Jr. serves as the Vice President and General Manager and Corky Gullo serves as the Business Development Manager at the dealership.
Gullo believes it's important to treat employees with the same respect and care that he gives his immediate family, and it shows; the dealership's atmosphere is friendly, because the employees are happy and enjoy what they do. The franchise also is very goal-oriented. "We set realistic goals for each month and work together to ensure we meet them," Gullo said.
The dealership is a 30,000 square foot Image USA complex on 5.7 acres. The facility contains a service center with 18 bays, a separate Toyota Parts Center and a 1,500-square-foot, state-of-the-art atrium showroom. Gullo Toyota carries between $6 to $7 million in inventory of cars and trucks.
GULLO TOYOTA'S MISSION STATEMENT
"Driven To Be The Best"
Gullo Toyota is committed to excelling in meeting the needs of our customers, employees, and community - with honesty, integrity and sincerity in every aspect of our business.
We are "Driven to Be the Best"